摘要
目的通过加强环节管理,使护理质量控制前移,预防护理差错的发生。方法采用完善环节质量管理制度,培养环节质量管理意识,落实制度从环节做起,加强新人员和新物品管理等举措。结果增强了护士环节质量意识,病人满意度和护理质量均得到提高,减少了差错的发生。结论加强环节质量管理是预防护理差错发生的有效措施。
Objective Through strengthening process quality control to prevent nursing errors in advance, Methods The following measures were carried out, such as perfecting the regulations of process quality control, enforcing nurses' consciousness of process quality control, focusing on the links strengthening the management of new person and new materials,and so on. Results This practice strengthened nurses' consciousness of process quality control,increased patients' satisfaction, improved the quality of nursing, and reduced nursing errors. Conclusion Strengthening process quality control is proved to be effective to prevent nursing errors.
出处
《护理管理杂志》
2008年第5期36-37,共2页
Journal of Nursing Administration
关键词
环节质量
质量管理
护理差错
process quality
quality control
nursing error