摘要
文章分析了国内外评估机构对电子政务进行绩效评估的角度和指标,从第三种文化的视角探讨了电子政务绩效评估转向公众满意度测评的趋势和理念,指出对电子政务评价角度的转变其实正体现了约翰·布罗克曼所说的第三种文化的浮现。
This paper analyzes the angle and index used by organizations to evaluate performance of e-gorerment in out and aborad. From the perspective of The Third Culture, it discusses the trend and philosophy in performance evaluation transfering into satisfaction evaluation, and points out that the transfer of e-goverment evaluation angle reflects The Third Culture of John Brockman.
出处
《世界标准化与质量管理》
CSSCI
2008年第5期53-56,共4页
World Standardization & Quality Management
关键词
电子政务
第三种文化
绩效评估
公众满意度
e-goverment, The Third Culture, performance evaluation, public satisfaction