关于药房满意度的粗糙集分析

Analysis Satisfaction of Pharmacies through Rough Set Theory

利用粗糙集理论分析了影响市民对药房满意度的各个因素,得出了各因素的重要性的大小,并为药房如何提高市民的满意度提供了理论依据.

This paper analyses factors of public satisfaction about pharmacies with rough set theory, it obtained the importance of factors, and it provides the theoretical basis for pharmacies how to increase public satisfaction.