1Eummler, G.A. and Brache, A. P.. Improving Performance. How to Manage the White Space on the Organization Chart[M] .San Francisco.ossey-Bass Publishers, 1995
2Chenhall, R. H."Rellance on Manufacturing Performance Measures, Total Quality Management and Organizational Performance, "[J]. Management Accounting Research, 1997,8 . 187 - 206
3B.H. Maskell. Performance Measurement for World Class Manufacturing. A Model for American Companies[M], Productivity Press, Cambridge, 1992
4Clemens Lohman,Leonard Fortuin,Marc Wouters,Designing a performance measurement system. A case study[J],European Journal of Operational Research, 2004, 156(2).267-286
5D,Medori, D,Steeple,A framework for auditing and enhancing performance measurement systems[J],International Journal of Operations & Production Management, 2000,20(5). 520 - 533
