个体沟通风格研究

On Individual Communication Style

绩效管理已经成为一个被广泛认可的人力资源管理过程。绩效伙伴在工作中不仅会有较好的绩效表现,而且工作的积极性、主动性都很高。然而,这类伙伴在工作群体中的数量最少。管理者和员工如果能够根据对方的个体沟通风格而暂时调整自己的沟通风格,主动克服自身沟通风格的不良倾向,将能够提高组织中的沟通满意度,改善组织沟通的环境,与员工形成绩效伙伴。

Performance management has become a widely accepted process of human resource management. Performance partner has not only a good performance but also high positivity and initiative. It is a pity that the amount of this kind of partner in work group is the least. This paper starts with the performance partner and presents eight types of indi vidual communication styles from three dimensions of interpersonal communication skill, cognition and tendency. Based on the study of each style＇s characteristic, the methods to make the individual communication style nimble are put forward ： If the manager and employee can adjust their communication style to each other and overcome their own bad style tendency, they will increase the communication satisfaction, improve the organizational communication environment and become performance partners.