关于图书馆人性化服务的几点思考

Thoughts of Human-oriented Service in Modern Library

本文阐述了现代图书馆树立人性化服务理念的必要性和迫切性,指出了目前图书馆人性化服务所存在的一些问题,提出了图书馆提升人性化服务的几种主要策略。

This paper sets forth the necessity and imminence of establishing human-oriented service idea in modern library, points out some problems existing in human-oriented service in library. It also presents several major tactics to step up human-oriented service in library.