用户评价与图书馆核心用户服务再定位策略

Repositioning the strategy on the user's evaluation and the kernel user's services

本文从用户评价这一视角切入,提出网络环境下图书馆应以核心用户群为轴心,从服务理念、特色数据库和激励机制等方面调整服务策略。

The paper from the user＇s point of view, suggests the concept of services for the kernel user in the library under the network environment, meanwhile, suggests the special data and the adjustable services which provides incentives for the user.