残疾人对“送康复服务上门”工作的满意度调查

An Investigation of the Satisfaction of the Disabled to Outreach Service

目的评估"送康复服务上门"工作的效果。方法对上海市静安区江宁街道接受上门康复服务的残疾人进行满意度调查与分析。结果95%的残疾人对服务表示满意或基本满意。但是同时存在服务内容单一缺乏针对性、服务水平过低、服务对象不理解等问题。结论应当开展社区上门康复的适宜技术研究,加强社区康复队伍建设,宣传社区康复理念。

Objective To evaluate the effectiveness of outreach serviee. Methods Questionnaires on the satisfaction of the disabled to outreach service were performed in Changning Street of Shanghai. Results Most of the disabled were satisfied with such form of community-based rehabilitation; however, they also reflected that the services were too simple and at low-level. Conclusion Following works should be done that include making scientific researches on community-based rehabilitation technic, training professional staff, and propagandizing knowledge on community based rehabilitation.