图书馆制度、管理与服务的人性化反思

Rethinking of the Library Personalization of System,Management and Service

图书馆管理制度的精准化、系统化与管理和服务的人性化二者似乎存在着难以兼顾的尴尬。一方面,企盼管理制度一劳永逸,另一方面,渴望管理人性化复归。立足现实,对图书馆制度、管理与服务的人性化作了较详细的研究:①图书馆制度人性化构建。②图书馆人员管理人性化。③图书馆服务人性化。参考文献6。

There is an embarrassment between the regiment of library management system and personalization of library management and service. On the one hand, we are looking forward to make the management system hold good for all time and on the other hand hope for the regression of management personalization. This paper, based on the realities, makes a study of the library personalization of system, management and service. 6 refs.