摘要
信息服务是指经由图书馆智力直接参与的,能够满足用户要求或直接根据用户需求而制作的,并产生创造性智力后果的服务行为。新时期,信息服务已逐渐成为图书馆服务工作的重要内容之一。佛山市图书馆在用户的定位与需求、信息服务的策划与推广、服务的整合与提升等方面进行了有效的探索与实践,具有一定的现实意义。
Information services refer to service acts which are directly involved by the library and are able to meet users' requirement or are directly based on users' demand, and generate creative intellectual consequences. In the new era, information service has gradually become an important part of library services. Foshan Library carries out effective exploration and practice in the locating and needs of users, promotion and planning of information services,and integration and upgrading of services. The exploration and practice of Foshan Library have practical significance.
出处
《图书馆建设》
CSSCI
北大核心
2008年第6期19-22,共4页
Library Development
关键词
用户定位
需求分析
服务策划
服务推广
服务提升
Users positioning
Demand analyzing
Service planning
Service popularizing
Service promoting