基于灰色层次模型的物流企业综合评价研究

Logistics Enterprise Synthetic Evaluation Based on Grey Hierarchy Model

从信息化水平、人员素质、企业规模、成本费用、客户服务水平、管理水平等六个方面建立了评价物流企业的多级指标体系。通过专家评分的方法得出物流企业各项具体指标的强弱情况,把层次分析法(AHP)和灰色系统理论结合起来建立了灰色层次评价模型,并运用该模型对某物流企业进行了实证分析。

The paper sets up the multi-stage index system for appraising logistics enter-prise from 6 aspects： informatization level, personnel quality, enterprise scale, costs, eus-tomer service level and management level, establishes a grey hierarchy evaluation model combining AHP.with grey systems theory and uses the model to appraise the logistics enterprise comprehensively.