摘要
2008年,中国汽车经销商售后服务的总体满意度大有改观,较2007年相比提高了12分,达到815分(满分1000分),比2001年首次开展该项调研时提高了32分。
The overall satisfaction for automotive after-market service in China has been dramatically improved in 2008,12 scores higher than 2007,reaching 815(1000),and it's 32 scores high- er than 2001,when this survey was carried out at first time.
出处
《汽车与配件》
北大核心
2008年第32期36-37,共2页
Automobile & Parts
