医患认知差异的因素分析与调适研究

Study on The Factor Analysis and Modulation of The Doctor-patient Recognition Diversity

医患认知差异是指医生与患者在诊疗过程中对同一事实和现象的认知之间的差异、矛盾与对立,它是导致医患冲突的深层次诱因。从传统生物医学模式的制约、医患双方社会角色意识的差异以及医患个体心理特征的差异三方面分析了医患认知差异产生的原因,并从转变角色意识、相互理解和配合、有效的双向沟通以及尊重双方的人格和权利几方面提出了化解矛盾、认知趋同的措施。

The doctor-patient recognition diversity is defined as the recognition differences, conflict and confrontation rowards the same fact or phenomena in the diagnosis--treatment process between doctor and patient, it is the deep incentive which will lead to the doctor-patient conflict. To analyze the reasons which will cause the doctor-patient recognition diversi ry from 3 aspects： the constraint of the traditional biochemical model, the social role consciousness differences and the individual psychological character differences between doctor and patient, propose measures to dissolve contradictions, cognitive convergence in the help of role consciousness conversion, mutual understanding, effective bidirectional communication and duplex personality and right respect.