从东航事件看企业与员工心理契约

China Eastern enterprises from the incident with the staff psychological contract

在企业的管理过程中,通常将目光集中在书面契约上面,而忽视动态变化的心理契约。在近期发生的东方航空事件中,不难发现因为心理契约违背而导致劳资关系紧张的影子。运用心理契约管理飞行员,将有效缓和目前频繁跳槽引致对我国航空事业发展的冲击。

In the management process, often look on the above written contract, while ignoring the psychological dynamic changes in the lease. In the recent case of Eastern Airlines, it is not difficult to find because the psychological contract breach caused tension between Labour＇s shadow. Use of psychological contract management pilots, will effectively ease the current caused by the frequent switch to China＇s aviation industry development impact.