摘要
随着市场经济的快速发展,建筑工程质量问题已成为全社会关注的热点。笔者根据近年来妥善处理建筑工程质量投诉的经验,谈一些体会,并对如何进一步做好投诉处理工作提出几点建议。
Along with the rapid development of market economy, the problem of building quality has become social concerned focus. Based on the experience accumulated in the treatment of building quality complaining, some experiences and several suggestions on how to deal with building quality complaining are put forward in the paper.
出处
《工程质量》
2008年第9期15-17,29,共4页
Construction Quality
关键词
建筑工程
质量
投诉
处理
building engineering
quality
appeal
treatment
