期刊文献+

提高我国民航地面服务质量的途径

Means of Improving Quality of Ground Service in Chinese Civil Aviation Industry
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摘要 The quality of ground seruice is a main component of the transportation service quality system, and it plays asignificant role in the whole system. Combining with the practice,the practice, there are some proposals on how to improve thequality of the ground seruice. The quality of ground seruice is a main component of the transportation service quality system, and it plays asignificant role in the whole system. Combining with the practice,the practice, there are some proposals on how to improve thequality of the ground seruice.
作者 贺利民
出处 《民航经济与技术》 1997年第8期31-33,共3页
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