我国民航空中交通管制员压力管理策略研究

Research of China civil airline industry communication controller's pressure management

本文分析我国民航空中交通管制员进行压力管理的必要性,提出了对管制员进行压力管理的三个层面的策略:管制员个人的自我压力管理、管制员班组的压力管理和空管机构组织层面的压力管理。

Necessity of stress management for air tra ffic controllers in Chinese civil aviation is analyzed. Based on the theory of stress management, three stress management strategies for air traffic controllers is put forward： stress self-management by controllers, stress management by the controllers＇ team and the organizational stress management by the ATC center