摘要
充分考虑评估服务质量主客观因素的基础上,按是否可以用数学语言精确描述为标准,对影响服务质量的属性进行了分类,并分别用模糊数学和概率统计相关方法进行建模,最后,给出了一个加权的QoS模型。用此模型计算的服务质量值不仅体现了服务的固有品质,而且也反映了客户使用的感受。
On the basis of considering the objective and subjective factors influencing the quality of services fully, according to whether those can be described precisely by mathematical language quality of services were classified. Next, a model of Web service quality evaluation was , the factors affecting the established by using fuzzy math and probability and statistics. Finally, a weighted QoS model was given. The value of Web service quality calculated with the above model not only reflects the inherent quality, but also reflects the feelings of customers.
出处
《科学技术与工程》
2008年第18期5304-5307,共4页
Science Technology and Engineering
