组织信任、知识分享与组织绩效关系的实证研究

An empirical study on interaction among organizational trust,knowledge sharing,and organizational performance

近年来,信任的企业文化氛围被认为是企业取得竞争优势的关键。虽然很多学者相信员工知识分享行为在组织信任与组织绩效之间起中介作用,但却极少给出实证的结果。本文以中国华南地区企业为调查对象,对组织信任是否以及如何通过知识分享行为影响组织绩效进行了实证研究。在初步研究的基础上,本文系统地验证了组织信任、知识分享和组织绩效各概念的建构效度。研究结果显示:组织信任对员工知识分享行为有显著的正向影响,而且进一步通过知识分享行为对组织绩效有显著的正向影响,即员工知识分享行为在两者之间起中介作用。

In recent years, organizational trust has been considered as the key factor that enterprises acquire competitive advantage. Many scholars believe that knowledge sharing has intermediary role between organizational trust and organizational performance, but only few of empirical results were given. An empirical study on interaction among organizational trust, knowledge sharing, and organizational performance is conducted. The sample includes 120 companies in Southern China. The validity of organizational trust, knowledge sharing, and organizational performance is tested separately based on the preliminary study. The study proves that organizational trust has a significant positive impact on the knowledge sharing and it has a significant positive impact on the organizational performance by knowledge sharing , that is, knowledge sharing among employees has an intermediary role between organizational trust and organizational performance.