试论连锁企业人际关系管理

On Management of Interpersonal Relation in Chain-Enterprises

人际管理是影响企业发展的重要管理,人际关系管理是当代企业经营与管理的重要部分。为此总结美国沃尔玛和日本企业的人际关系管理经验,以及我国连锁企业实际情况,可以得出美国的理性人际关系管理在当前阶段更适合我国企业,应当在实践中大力借鉴与应用。

Interpersonal management which plays a very important role in enterprise management is important. A conclusion is drawn that rational interpersonal relation management of the U. S. A is appropriate for China enterprises at the present stage and should be used for reference in practice.