基于数据包络分析的商业银行社会效率评价

Date Envelopment Analysis Efficiency Evaluation for Commercial Banks in Consideration of Social Effects

商业银行经营既要追求经济效应,又必须兼顾社会效应。银行客户在办理业务时的等待时间长短,体现了银行应当承担的一类社会责任。传统的商业银行DEA效率评价研究,仅仅考虑决策单元的经济技术效率,忽视银行的社会效应。文中引入属性变量以考虑社会效应,建立相应的DEA效率评价模型。最后,通过实际数据证明了该模型的合理性。

Both the economic effects and the social effects should be considered in the running of the commercial banks. For example, the waiting time for clients is one of indications of commercial bank＇s social effects. Traditional DEA models for commercial banks only focus on the economic effect, while ignore the social effects. This paper advances attribute variables to reflect the commercial bank＇s social effects, and develop a fresh DEA model. Finally a numeral demonstration approves the rationality of new model.