网络交往与图书馆的数字参考咨询服务

Network Association and Digital Library Reference Service

分析网络交往中的情感冷漠与信任危机及其对图书馆数字参考咨询服务的消极影响,并从网络服务意识、数字参考咨询管理和图书馆宣传等方面提出解决存在问题的建议。

Network association leads to emotion indifferent and confidence crisis, also brings negative influence upon library digital reference service. The article puts forward some proposals on it from service consciousness of librarian, management on digital reference service and propaganda of library.