网上参考咨询常见系统问题探讨

A Discussion on Common Questions about Network Reference

调查分析了联合参考咨询与文献传递网(UCDRS)网上咨询的基本情况,对UCDRS存在的常见系统问题进行探讨,并提出解决问题的对策。

The paper investigates and analyzes the basic situation of network reference in UCDRS, and discusses the common questions in UCDRS, at last gives the measures to resolve the questions.