数字图书馆2.0服务体系设计与后控管理

Designing and Post-controlled Managing of Digital Library2.0 Service System

数字图书馆2.0服务体系包括用户中心、文献信息服务、虚拟参考咨询服务、学习中心和网络社区5个模块,分别起到用户信息管理、文献检索与获取、问题咨询与解答、信息素养能力培养与人际交流的作用。同时工作人员要积极参与,做好后控管理措施。

2.0 version digital library service system includes five modules that user center, documentation and information service, virtual reference, learning center and virtual community. The five modules is an interactive entirety with functions of managing users information, searching and acquiring documentation, consulting questions, training information literacy and communication. In the meantime, librarians should do some post - controlled measures.