人性化服务内容纳入护理操作技能考核标准的应用效果研究

A study on application effect of humanized service content brought into nursing procedure skill examination standard

[目的]探讨将人性化服务内容纳入护理操作技能考核标准的应用效果。[方法]2005级护理专业本科学生188人。随机分为观察组和对照组,每组94人,对照组采用传统技能考核标准,观察组采用纳入人性化服务内容的新技能考核标准,讲授内容符合新标准要求。观察并比较两组学生人性化服务情况。[结果]观察组学生人性化服务情况及临床带教老师和病人对学生技能操作服务满意度的评价均优于对照组,两组比较差异均具有统计学意义(P<0.05)。[结论]人性化服务内容纳入护理操作技能考核标准的应用效果明显。

Objective： To probe into the effect of humanized service content brought into nursing procedure skill examination standard. Methods： A total of 188 college nursing students of 2005 grade were divided into test and control group randomly 94 cases each. Traditional skills examination standard was used for students in control group. Whereas new skills examination standard containing humanized service content were applied in students of test group. And teaching contents of lectured can meet to the needs of new skills examination standard. Then the condition of humanized service of both group students were observed and compared. Results： Condition of humanized service of in test group students, satisfaction of clinical teaching teacher and patients at skills operation service of students were better than that of control group. There was statistical significant difference between the two groups （P（ 0. 05）. Conclusion： The effect of humanized service content brought into nursing procedure skill examination standard is very significant.