基于出行行为的铁路出行信息传递指数模型

Transmission index model of railway travel information based on travel behavior

为了准确评价铁路出行信息的传递水平,基于出行链,分析了铁路旅客出行行为特性,建立了铁路旅客出行信息搜寻模型。基于出行决策特征,分析了旅客的出行信息需求,描述了出行全过程的信息需求强度分布,利用物元分析方法建立了出行信息传递指数模型,以评价出行信息传递水平。评价结果表明:中国铁路客运出行信息传递处于一般水平,旅客进行出行信息搜寻的便捷性较差,已对旅客出行满意度造成显著影响,因此,必须改进目前的出行信息传递模式,积极推进公众出行信息服务系统的建设,以提高出行信息的传递水平。

In order to evaluate the transmission effectiveness of railway travel information accurately, the travel behavior of railway passenger was analyzed based on travel chain, and a searching model of travel information was proposed. Travel information demand was analyzed in detail based on travel decision-making characteristics, and the demand intensity distribution of travel information in whole travel process was described. Matter-element analysis method was used to build a transmission index model for the transmission effectiveness assessment. Evaluation result indicates that the transmission effectiveness of Chinese railway travel information is approximating to general level, travel information searching inconvenience has significant effect on travel satisfaction, therefore, the present transmission model of railway travel information must be improved, and public travel information service systems should be construct rapidly to improve the transmission effectiveness. 3 tabs, 3 figs, 14 refs.