摘要
高管团队对企业绩效具有重大影响,这种影响是通过高管团队运作过程而发生的。本文基于行为整合概念研究高管团队运作过程及其与企业绩效的关系,对高管团队成员沟通频率较高的饭店业进行实证研究。通过饭店业高管团队行为整合与团队效能及企业绩效关系的实证研究,发现行为整合对团队决策效能有显著的正向影响,并对饭店的经济绩效产生直接的积极影响。本研究还发现团队决策质量与行为整合是相互作用的,即团队行为整合越高,越有利于制定高质量的决策,越有利于促进团队行为整合。
Top management teams exert important influence on enterprise performance through their operating process. The paper, based on the study of relationship between the concept of behavioral integration operated by top management teams and enterprise performance, makes an empirical study of the hotels where members of the top management teams have high frequency of communications. The study finds that behavioral integration has significant positive impact on the efficiency of decision-maklng, thus producing positive influence on a hotel's economic performance. It is also found that decision-making quality of management teams and behavioral integration are interactive. The higher their behavioral integration, the more helpful for them to formulate high-quality decision-making. And high-quality decision-making is more conducive to the promotion of their behavorial integration.
出处
《旅游学刊》
CSSCI
北大核心
2009年第2期46-52,共7页
Tourism Tribune
关键词
行为整合
高管团队
星级饭店
企业绩效
behavioral integration
top management team
starrated hotel
enterprise performance