国内外虚拟参考咨询馆员资质能力比较分析

On Virtual Reference Librarian at Home and Abroad Capacity Comparative Analysis of Credentials

参考咨询馆员资质能力是虚拟参考咨询服务的核心能力。针对国内外关于虚拟参考咨询馆员资质能力的重要研究和实践逐一对比剖析,提出了关于资格选拔与培养、综合素养、标准规范、评价机制等方面完善虚拟参考咨询馆员资质能力的措施,以期促进我国图书馆虚拟参考咨询服务稳定、可持续的发展。

At home and abroad on the five virtual reference librarian qualifications of the important research ability and practice analysis by contrast, raised on the eligibility and selection of training, comprehensive knowledge, standards and norms, the evaluation mechanism, and other areas perfect virtual reference librarian qualifications capacity measures with a view to promoting stability in our virtual reference services, and sustainable development.