基于企业社会责任的绿色供应链管理——评价体系与绩效检验

Supply Chain Management Based on Corporate Social Responsibility——Evaluation System and Performance Testing

我国企业承担社会责任,是参与国际竞争、顺应社会责任国际标准化趋势的必然要求。本文从供应链利益相关群体的角度,对社会责任的组成成分进行计量,并对企业社会责任与供应链管理绩效的关系进行了实证检验。研究发现,企业社会责任包括供应商责任、客户责任、环保责任、员工权益保障、社会道义责任5个组成成分;企业承担社会责任,会对供应链管理绩效(客户服务、内部效率和经济效益)产生积极的影响。

In order to compete in global market and meet the international standardized trend of social responsibility, Chinese enterprises are required to take social responsibility of supply chain. Based on the view of stakeholder theory, we conduct an empirical study to explore the dimensions of logistics social responsibility （LSR）, and investigate the relationship between LSR and supply chain performance. The results of data analysis identify five dimensions of LSR, namely supplier, customer, environment, employee and philanthropy. Besides, LSR is found conductive to the supply chain performance （customer service, internal efficiency and economic benefits）.