医疗纠纷处置的宁波实践与探索

Practice and exploration on medical dispute treatment in Ningbo

总结了《宁波市医疗纠纷预防与处置暂行办法》实施以来宁波市处置医疗纠纷的特色经验。"宁波实践"坚持预防为主、依法处置、公平公正、及时便民的原则,通过第三方介入,引入保险理赔处理机制和人民调解机制,密切四方合作,进一步完善了医疗纠纷处置途径。对缓解医患矛盾、促进医患和谐,维护正常医疗秩序,防止国有资产流失,提高医疗服务质量具有重大的意义。同时,提出了"宁波实践"所面临的问题和推行"宁波实践"的若干对策与建议。

The experience of medical dispute treatment in Ningho after the application of Ningbo City Medical Dispute Prevention and Treatment Interim Provision were summarized. The principles of Ningbo practice included prevention first, treatment by law, fairness and justance and convenient for people. By introducing the third party, such as insurance claim mechanism and people mediation mechanism, medical dispute appruaches were broadened. It could help smoothing hospital and patient contradiction, promoting hospital patient relationship, maintaining regular medieal order, preventing loss of state assets and improving medical service quality. The issues and measures of Ningbo practice were discussed.