基于企业语音数据库的竞争情报提取

Extraction of Competitive Intelligence Based on Corporation Speech Database

本文首先讨论语音信息收集的两种独特来源,接着对建立企业语音数据库的可行性进行分析并提出一种可能的构建模型,在此基础上,探讨如何利用先进的语音处理技术从企业语音数据库中提取竞争情报。该研究试图从一个系统的角度讨论语音信息在收集、存储、处理和语音竞争情报提取方面的总体模式,弥补目前的研究空白,并为今后进一步的研究奠定基础。

Firstly, the two unique sources of speech information are discussed. Then, the feasibility of constructing a corporation speech database is analyzed and a possible construction model is proposed. On this basis, the paper explores how to extract the competitive intelligence from the corporation speech database by the use of the advanced speech processing technologies. The paper aims at discussing the general model of speech information in the gathering, storing, processing and extracting speech competitive intelligence from a systematic perspective in an attempt to fill in the gap in the study in this field and lay a foundation for the further study.