摘要
从用户的角度去看待自己的服务质量,从用户的角度去解决问题,是目前各运营商获得用户信任,占领市场的关键。说明如何从宽带用户的角度,用可量化的方法去对运营商的HTTP服务情况进行监测与评定。
How to evaluate the quality problems of the internet service and settle it from the users＇ view were the vital point to companies for occupy the telecommunication market. It was introduced the way that people used some measurable method to evaluate telecommunication companies＇ HTTP service quality.
出处
《铁路计算机应用》
2009年第1期34-36,共3页
Railway Computer Application
关键词
互联网
宽带
质量
评定体系
Internet
wideband
quality
Evaluation System
