综合性管理──用系统思想来掌握综合性

Complexity Management

如何处理综合性意味着要了解对个人的思想和行为产生巨大影响的因素以及这些因素的交互作用。企业只有认识到其边界领域的综合性，才能掌握自身工艺过程的综合性。本文提出了一个经实践检验的方案，该方案系统地识别和评价综合性，并以综合性意识为设计产品和工艺过程创造先决条件。

Dealing with complexity means to comprehend the factors which have a great in-fluence over the thinking and behaviour of individualsand the interactions of these factors.Onlywhen the complexity of enterprise environment is known, can the complexity of the processesof an enterprise be controlled- This article presents a practice-proved concept which identifiesand judges complexity systematically so as to establish prerequisites for designing products andprocesses with an awareness of complexity.