摘要
目的:探讨医药连锁药店通过实施药品经营质量管理规范(GSP)提升企业核心竞争力的途径。方法:从完善药品零售业的质量体系、创造药品零售业的品牌价值、转变经营思想几方面进行分析。结果与结论:通过实施GSP,以管理创造效益、质量创造品牌,做好销售服务及客户管理,不断提升企业的核心竞争力。
OBJECTIVE: To discuss the pathways to enhance core competitiveness by the implementation of the Good Supply Practice(GSP) management in Medicine Chain Drug Stores. METHODS: To analysis from sequentiae several aspects: consummate the quality system, create the brand value and conversion the management philosophy in drug retail trade. RESULTS & CONCLUSIONS: Through the implementation of the GSP to create efficiency with management, create brands with quality and offer best after- sale service and customer service so as to enhance enterprises' core competitiveness.
出处
《中国药房》
CAS
CSCD
北大核心
2009年第10期798-800,共3页
China Pharmacy