摘要
组织结构由功能管理到过程管理的变革后,物流服务流程有所改善,要进一步提高客户满意度,高效物流团队建设是必由之路,也是提升企业价值的有效途径。
The logistics process has improved since the organizational structure changes from the function management to the process management. It is necessary to build a efficient logistics team to improve customer satisfaction and enhance corporate value.
出处
《中国市场》
2009年第6期10-12,共3页
China Market
关键词
过程管理
物流团队
功能管理
process -oriented management
logistics team
function management
