医院追求卓越绩效的内部管理环境

Building internal management hospital environment to pursue excellent performance

医院追求卓越的绩效可促进医院、员工的进步和发展,提高医院整体绩效和能力,为医院所有相关方创造价值,并使医院获得持续的成功,具有重要的现实意义。为此,医院需要构筑相应的内部管理环境,包括实施经营战略管理、遵循ISO9004国际标准建立及运行服务体系、加强质量安全文化的建设以及营造创新环境并创建共享利益的经营理念和机制。

To pursue excellent performance in hospital can improve hospital and staff development, promote the whole performance and service capacity of hospital, create values for patients, society, owner of hospital, staff and other suppliers and make hospital sustainable success. Therefore hospital must establish corresponding internal management environment including implementing management strategy, following ISO 9004 to establish and run the medical service systein, enhancing quality and safety culture construction, building innovation environment and creating benefit sharing mechanism.