处理投诉(Ⅰ)

Settling Complaints (I)

在展会期间,客户有时会因为一些问题向组织者投诉,比如:门票过高、运输迟缓、展位不佳、服务不到位等等。王先生正向展厅经理投诉他所租赁的电话和冰柜还没有到位。

During an exhibition or a fair, clients may sometimes complain to the organizers about the high cost of attendance, delay of delivery, unsatisfactory booth location, poor services, etc. Mr. Wang is complaining to the manager of the exhibition hall about a delay of the telephone and icebox he rented.