21世纪质量管理新挑战的理性思考

Thoughts on New Challenge of Product Quality in 21st Century

本文从“质量”概念由“合格”到“用户满意”的变化 ,“质量管理”观念由“保证质量”到“质量保证”的变化和质量标准信念由“产品验证”到“体系认证”的变化 ,对 2

This essay makes a new research theoretically on the connotation of the product quality in 21st century from quality concept changing from qualified to user's satisfaction, quality management idea changing from quality guaranteed to guarantee the quality, quality standard belief changing from product tested to system authentication.