论高校图书馆纸本期刊催询补缺的质量管理

Quality Control of Paper Periodicals in University Library

当前我国高校图书馆纸本期刊管理有关催询补缺方面存在着由采购、分编不严谨,对出版发行动态了解不及时,验收记到和缺刊统计不确切等所致的缺刊问题。引进ISO9000质量管理并通过PDCA模式运行,可有效解决这些问题,在纸本期刊管理上要以人为本,提高馆员素质,按质量管理要求对采购、分编、验收记到、催询补缺、上架阅览和补刊途径采取改进措施。

China＇s University Library paper periodical management existed problems from purchase to rough cataloging, which is the result of misunderstanding of the dynamic periodical publication and distribution, acceptance and mind to be lacking, such as inaccurate statistics published by the lack of problems. The paper has introduced ISO9000 quality management and running through the PDCA model, which can effectively solve these problems. The paper periodicals in management should be people-centered, improve staff quality, According to the quality management requirements of the procurement, points for, and acceptance in mind that the reminder filled, shelves and fill to be viewed with the means to take improvement measures.