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浅议口碑信息对消费者品牌选择的影响

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摘要 口碑传播日益受到人们的重视,但口碑信息的类型和特征对消费者品牌选择的影响还缺乏相关研究。本文探讨了口碑信息的不同类型与特征对消费者品牌选择行为的影响,并提出了实践策略。
作者 张中科
出处 《商业时代》 北大核心 2009年第11期32-32,共1页 Commercial
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