浅议PDCA循环法在图书馆信息服务质量控制中的应用

Discussion on the Application of PDCA Cyclic Method in Library's Information Service Quality Control

介绍了图书馆信息服务的概况及PDCA的基本概况,阐述了PDCA在图书馆信息服务中的应用,指出运用PDCA循环法指导图书馆信息服务工作,有助于图书馆信息服务质量的持续性提高。

This paper introduces the general situation of library＇s information service and the basic situation of PDCA cyclic method, expounds the application of PDCA cyclic method in library＇ s information service, and points out that using PDCA cyclic method as the guidance of library＇s information service can make for the sustainable improvement of the quality of library＇ s information service.