摘要
目的为充分利用现有卫生资源,提高医院整体服务质量,降低患者费用,提高医院核心竞争力。方法从病人住院整个流程寻找平均住院日影响因素和控制措施。结果门急诊质量、入院流程、治疗流程、手术、医技科室流程及网络信息的充分运用,对平均住院日都有不同程度的影响。结论缩短平均住院日,必须由医院统筹管理,以缩短平均住院日为核心,建立综合考核体系和办法。
Objective To take full advantage of existing health resources and improve the overall quality of service the hospital, patients with lower cost and improve the core competitiveness of the hospital. Methods The entire process from the patient to find the average length of stay influencing factors and control measures. Results The quality of the emergency door, the admission process, the treatment process, surgery, medical procedures and technology departments to make full use of information networks, the average length of stay have varying degrees. Conclusion To shorten the average length of stay, the hospital must be managed so as to shorten the average length of stay at the core, the establishment of a comprehensive evaluation system and methods.
出处
《中国医院管理》
2009年第5期10-11,共2页
Chinese Hospital Management
关键词
平均住院日
影响因素
流程
控制
the average length of stay, factors, process, control