故障免费担保── 一种新的销售/采购方式

Failure Free WarrantyA New Way of Sales and Purchase

介绍了一种新兴的销售／采购方法故障免费担保方法的基本概念和原理，叙述了故障免费担保的发展起源、定义和特点及应用前景。结果表明：这种方法在提高产品质量、降低寿命周期费用方面具有一定的指导意义。

An introduction of the basic conception and principle of a new way of sales and purchasethe failure free warranty, is given in the paper. And it also describes the FFW ′s origin and development, definition, characteristics and prospect in application. The result shows that this way is of certain sense of guidance in upgrading product quality and lowering the life cycle cost.