餐饮企业员工工作满意度、社会支持与主观幸福感的关系

Relationship of Job Satisfaction,Social Support and Subjective Well-being in Catering Employees

目的对餐饮业员工的主观幸福感、工作满意度和社会支持之间的关系进行初步研究。方法采用总体幸福感量表、工作诊断量表、社会支持量表对251名餐饮业员工进行了问卷调查。结果餐饮业员工在他人支持维度上存在显著性别差异。在主观幸福感因素上,员工年龄层的主效应显著,文化程度与年龄层的交互作用显著,性别与文化程度的交互作用显著;餐饮企业员工的总体幸福感、工作满意度、社会支持各维度之间呈显著相关;他人支持、上司支持与工作满意度是预测主观幸福感的主要因素。结论工作满意度、社会支持是影响餐饮业员工主观幸福感的主要因素。

Objective To explore the relationship of job satisfaction, social support and subjective well-being in the catering employees. Methods 251 employees of the catering were surveyed with General Well-Being Scale, Job Diagnostic Survey and Social Support Scale. Results Employees had significant gender difference in the other＇s social support. The main effect of employees＇ age was significant. There were significant interaction between education and age, between gender and education. The subject well-being, job satisfaction and social support had significant correlations. Employees＇ job satisfaction and social support were key factors which affected subject well-being. Conclusion Employer＇s job satisfaction and social support were important factors which affected subject well-being in the catering employees.