2[1]Kaakinen J,Shapiro E,Gayle BM.A qualitative analysis of elderly client/nurse practitioner communication[J].Journal of Academic Nurse Practition,2001,13(7):325-329.
3[2]Kruijver IP,Kerkstra A,Francke AL.Evaluation of communication training in nursing care:a review of the literature[J].Patient Educ Couns,2000,39(1):129-145.
4[3]Naumanen TP.Finnish occupational health nurses' work and espertise:the clients'perspective[J].J Adv Nurs,2001,34(4):538-544.
5[9]Caris WM.Effect of video interaction analysis training on nurse-patient communication in the care of the elderly[J].Patient Education and Counseling,2000,39(1):91-103.
6[10]Bush E.The use of human touch to inprove the well-being of older adults:a holistic nursing intervention[J].Journal of Holist Nursing,2001,19(3):256-70.
7[11]Marita P,Leena P,Tarja K.Nurse'self-reflection via videotaping to improve communication skills in health counselling[J].Patient Education and counselling,1999,36(1):3-11.
8[12]Hewison BA.Power of language in a ward for the care of older people[J].Nursing Times,1995,91(21):24-30.
9[13]Schulman DJ.Communicating with facially inexpressive older adults[J].Journal of Gerontol Nursing,1999,25(11):40-43.