摘要
工作流是一类能够完全或者部分自动执行的经营过程,它根据一系列过程规则,使文档、信息或任务能够在不同的执行者之间进行传递与执行。实现了基于Java技术来实现工作流管理更多系统,使得该系统具有良好的结构,高度的灵活性和构件的可重用性。将该工作流管理系统应用于某公司的售后服务系统,取得了提高工作效率,降低员工工作强度,降低开发成本,提高最终用户的满意度的良好效果。
Workflow is the automation of a business process, in whole or part, during which documents, information or tasks are passed from one participant to another for action, according to a set of procedural rules. It realizes the workflow management system based on Java, and make the system have company's after-sales service system and achieves good results including improving working efficiency, reducing statt' s working strength and development costs, increasing end-user's satisfaction.
出处
《信息技术》
2009年第5期137-138,141,共3页
Information Technology
关键词
工作流
工作流管理系统
JAVA虚拟机
流媒体
workflow
workflow management system
Java virtual machine
streaming media