摘要
目的探讨培养涉外护理单元护士的多元文化护理能力的内容及方法。方法对53名涉外护理人员从人文素养、综合素质和对外协作能力三方面进行多元文化护理能力培训。培训前后对护士多元文化的认知、护理操作技能及患者满意度进行比较。结果培训后护士对多元文化护理的认知水平、护理操作技能的考核合格率及患者满意度显著提高(P<0.05,P<0.01)。结论对涉外护理单元护士开展多元文化培训能有效提高其综合能力,以满足来自不同文化背景患者的护理服务需求。
Objective To explore an effective method of cultivating multi-cultural nursing ability of nurses caring for foreign patients. Methods A total of 53 nurses caring for foreign patients were enrolled into the study, and their humanistic quality, comprehensive ability and team working competence were trained. Results After the training, nurses' multicultural cognitive level, passing rates of professional skills examinations and patient satisfaction rate were significantly improved(P〈0.05, P〈0.01). Conclusion Cultivation of the multi-cultural nursing ability can effectively improve nurses' comprehensive competence of nurses caring for foreign patients.
关键词
涉外护理单元
多元文化
护士
多元文化护理能力
护理操作技能
foreign-patients-involving nursing unit
multi-culture
nurse
multi-cultural nursing ability
professional nursing skills