3Covello V, Peters R. McCallum D. The determinants of trust and credibility in environmental risk communication [ J ]. Risk Analysis, 1997(17) : 43 -54.
4Reynolds B M A. Crisis and emergency risk communication : centers for disease control and prevention [ EB /OL ]. ( 2008 - 02 - 20 ) [2010-04-15]. http: //www. bt cdc. gov/erc/cerc, asp.
5Lundgren R E, McMakin A H. Risk communication: a handbook for communicating environmental, safety, and health risks[ M ]. Ohio : Battelle Press ,2004:438.
6Sandman P M. Responding to community outrage: strategies for effective risk communication [ R ]. New York: America Industrial Hygiene Association, 1993.