摘要
图书馆人性化服务内容创新体现在满足公共消费同时向个性化消费性服务演化、机械性服务向享乐性服务演化、基础性社会服务向其前后端双向延伸服务演化、供给需求向创造需求演化等方面。人性化服务是图书馆现代职能的主要特征。
Content innovations of humanization service in library embody in evolvement into individual consumptive service while satisfying public consumption ,evolvement into enjoying service from mecha- nistic service ,evolvement into extendable service from fundamental social service ,evolvement into in- duced demand from supply-type demand, etc. Humanization service is the main character of library＇s modem function.
出处
《情报科学》
CSSCI
北大核心
2009年第6期832-835,共4页
Information Science
关键词
人性化服务
时代动态需求
演化
创新
humanization service
contemporary dynamic demand
evolvement
innovation
