军队医院绩效管理的应用实践

Application of performance management in army hospitals

目的:通过推行绩效管理的探索与实践,提升医院的保障能力和服务水平。方法:采用北京军区251医院12年、军区总院8年及全区医院6年部分卫生信息统计数据分析绩效管理效果。结果:实行绩效管理前后,平均门诊量、出院人数、医疗收益、设备总值:251医院年增长分别为15.49%、51.92%、286.70%、176.35%,平均住院日每年缩短6.5d;军区总院年增长分别为110.05%、71.35%、224.73%、102.66%,平均住院日每年缩短3.52d;全区医院年增长分别为50.55%、43.64%、128.18%、52.14%,平均住院日每年缩短0.62d。结论:通过实施绩效管理,全区各医院社会效益、军事效益、经济效益、卫勤保障能力均明显提高。

Objective： To report the exploration and practice of performance management in hospitals of Beijing Military Area Command in order to improve their comprehensive strength, support capacity, and medical service level. Methods： Statistical data on health information of 251 Hospital （ 12 years ）, General Hospital of Beijing Military Area Command （ 8 years ）, and hospitals of Beijing Military Area Command （ 6 years ） were analyzed using SPSS software 13.0. The data were expressed as mean ± s. Results： A significant difference was found in outpatients, discharged patients, medical income, total equipment value and mean hospital stay before and after performance management among the hospitals （ P〈0.01, P〈0.05 ） . Conclusion： Performance management can significantly improve the social returns, military and economic benefits, and medical supporting capacity.